Feedback App
Gathering feedback from end users, stakeholders or suppliers can create a mountain of paperwork and confusion. RequirementOne integrates feedback directly into your project ensuring you do not miss any important comments and minimise the amount of time spent collating information.
“RequirementOne is being used as the “store room” for all requirements. Through questionnaires all stakeholders can supply their wishes and demands and also requirements that exclude each other will be decided upon through questionnaires with selected stakeholders.”
The Island of St Martin
The Feedback app is used to systematically ask the right people, the right questions in a focused and consistent way. You only need to create one questionnaire which can be used throughout the course of a project's life cycle.
For instance, you can create a questionnaire at the beginning of your project asking, "What key functionality do you expect the system to deliver?". At the other end of the life cycle spectrum (when the system is live) you can create a questionnaire asking, "How could the system be improved?"
These questionnaires can be distributed to the relevant parties to allow them to give their input into the product. RequirementOne then allows you to create new requirements or bugs based on the responses to your questionnaires. The details of the new requirement or bug will contain a link to the questionnaire response so that it can be referenced at any stage.
The Feedback app allows you to easily manage and order responses, while constantly providing you with the opportunity to add value to your product.
Benefits
Deliver what your customers want. With feedback integrated throughout the project, you and your team can make sure you deliver what your end users want which means more profitable and successful projects.
Respond better to your end users. RequirementOne allows you to feed comments directly back into the project without having to use a third party product which leaves you free to respond to the requests rather than managing the responses.
Key Features
Create a questionnaire in minutes. Provided you know what questions you want to ask RequirementOne will get those out to your users, collect the feedback and present it to you with only a few minutes work.
Feedback linked to requirements. Can’t remember why a requirement changed or who suggested it? No problem, RequirementOne will show you the audit trail from question, to requirement/issue to completion.
App in detail
Questionnaires. Questionnaires in the Feedback app can consist of a list of questions. The response options can be configured to be either free text or a pre-defined list of options. Questionnaires can be configured to allow them to be submitted just once per user or multiple times per user.
Groups. Questionnaires are organized in groups so that you can logically sort your questionnaires and control what users have access to based on group permissions. Each group has a list of recipients specified.
Recipients. Recipients are one or more users that are selected to receive an invitation to submit their responses to questionnaires in one of the groups.
Parse submissions. Submissions received by the individual users can be filtered and parsed. If users submit long answers consisting of many paragraphs that need to be split into multiple requirements, then the subsections of text can be selected and requirements in the Specification app can be created (with full traceability).
Traceability. Requirements created based on the individual user submissions contain an electronic link back to the original user submission, questionnaire and specific subsection of the text submitted for full traceability.